Dear ELLE/Hearst specifically,
This isn’t the first time you do this to me, and I’m sure it won’t be the last, but I need to vent.
I know sales are ROUGH but you shouldn’t be assuming that because I click-through from your email marketing, and sign up for a giveaway, that I want to subscribe to the magazine. Nor should you be auto-filling check boxes to trick me into subscribing. Subsequently, you send me one issue by mail and contact me weekly about owing you $10 for x quantity of issues? It’s dishonest and annoying.
Every time this happens I have to call your Customer Service and tell them that I never wanted the subscription, y’all just pre-checked a box on some form that I missed, and that I am not paying the money. I get it, I really do – no one wants you to fold. But you must find another way to sell your magazines in an honest and mutually beneficial way.
With love,
Alex Suazo