God I love Betches Love This. These Betches know their shiz. They’re funny and so so right about everything. Take for instance their latest post, The Five People You Meet on Instagram. Great review of all the annoying instagrammers that make your eyes roll as you scroll through your feed. You should probably unfollow them […]More
Media for social interaction.
You know you’ve done something BIG when you have more than one hashtag in the top US twitter trends on any given day. Yes, I’m talking about the announcement of Tebow’s waive from the Jets this AM. 4 out of 10 trending in the US?! That’s news folks, that’s news. It’s safe to say that with […]More
This community manager is either: A. NOT drinking responsibly B. Too comfortable C. Not familiar with the grammatical importance of differentiating your and you’re D. Ready for the weekend and doesn’t give one single… fcuk. Really though SoCo social team?! I’m a big fan and although currently sober, I wouldn’t expect you to botch up that […]More
Too often I find myself auditing start-ups’ social media channels and “strategy,” or lack-there-of, and wanting to pull my hair out. To the handicapped in social media marketing, these are very simple “rules” you need to follow that will help organically grow a loyal fan base. “Managing a brand’s social media presence is a tricky balancing […]More
About 2 weeks ago, I had the pleasure of nearly tripping on my way walking to work because my fairly new Simply Vera leather boots’ heel ripped off. Kohl’s to the Rescue! Kohls’ awesome social media customer service community managers saw the @mention via Twitter, as I tagged them in the Instagram photo, and replied to […]More
SMW (Social Media Week) NYC is always a great week for people like me to learn from industry professionals about everything I love to do. Also great for those curious about the industry to learn more. From success stories cross-industry to crises, research and day-to-day community management best practices, the panels are a great way to […]More
In case you didn’t know… the Burger King Twitter account was hacked for a few hours today but their crisis teams cracked the whip and the account was finally suspended moment ago. Let’s talk hacking huh? No one’s protected these days. Per Gothamist, “Burger King is now “McDonald’s,” sports avatars of the golden arches, and is […]More